Create customer refund

Processes customer returns for online store orders

Function CreateCustomerRefund(Val Token, Val UUID, Val Tariff, Val TestAPI = False) Export

Parameter	CLI option	Type	Required	Description
Token	--token	String	✔	Auth token
UUID	--uuid	String	✔	Order UUID
Tariff	--tariff	Number	✔	Tariff code (from those available under the contract)
TestAPI	--testapi	Boolean	✖	Flag to use test API for requests

Returns: Map Of KeyAndValue - serialized JSON response from CDEK

tip

This method is used if the direct order was delivered by CDEK and the recipient wants to return it in full

If the order was delivered by another service, or you need to return not all items, you must use the CreateOrder method with is_client_return = true

Method at API documentation: Registration of refusal

1C:Enterprise/OneScript code example

    Token  = "eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.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...";
    UUID   = "42efa26d-4dc4-4431-b446-c73e59461cfe";
    Tariff = 139;

    Result = OPI_CDEK.CreateCustomerRefund(Token, UUID, Tariff, True);

Bash

    oint cdek CreateCustomerRefund \
     --token "***" \
     --uuid "531f89d4-ce21-4b3e-adc6-a60b9d51118e" \
     --tariff 139 \
     --testapi "***"

CMD/Bat

    oint cdek CreateCustomerRefund ^
     --token "***" ^
     --uuid "531f89d4-ce21-4b3e-adc6-a60b9d51118e" ^
     --tariff 139 ^
     --testapi "***"

Result

{
 "entity": {
  "uuid": "a93fd1b1-55b3-4033-a52a-d2df7bb6b469"
 },
 "requests": [
  {
   "request_uuid": "25763491-0de1-4290-bd12-13079abb6223",
   "type": "CREATE_CLIENT_RETURN",
   "date_time": "2024-10-21T21:27:52+03:00",
   "state": "ACCEPTED"
  }
 ],
 "related_entities": []
}